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My Book
Home Edition
User Manual
MY BOOK HOME EDITION
USER MANUAL
Recording Your WD Product Information
In the following table, write the serial number and model number of your new WD
product found on the label on the back panel of the device. Also, write the purchase
date and other notes such as your operating system and version. This information is
necessary for setup and technical support.
Serial Number:
Model Number:
Purchase Date:
System and Software Notes:
Registering Your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of your
first telephone contact with WD technical support. Register online at
Handling Precautions
WD products are precision instruments and must be handled with care during
unpacking and installation. Drives may be damaged by rough handling, shock, or
vibration. Be aware of the following precautions when unpacking and installing your
external storage product:
•
•
•
•
Do not drop or jolt the device.
Do not move the device during activity.
Do not use My Book as a portable device.
To allow proper ventilation, do not block air slots located on the underside, top, or
rear of the enclosure. Do not stack any objects on top of the device that may block
ventilation.
GETTING STARTED – 2
MY BOOK HOME EDITION
USER MANUAL
About Your WD Drive
Drive Format
This WD device is preformatted as a single FAT32 partition for compatibility with all
updated Windows and Macintosh operating systems. The FAT32 file system has a
maximum individual file size of 4 GB. This WD device cannot create partitions larger
than 32 GB in Windows 2000/XP/Vista.
2
Reformatting the Drive—Windows
Windows 2000 and XP users can overcome these file size limitations by reformatting
the drive to NTFS using the Disk Management utility. See answer ID 1287 at
support.wdc.com and article IDs 314463 and 184006 at support.microsoft.com for
further details.
Reformatting the Drive—Mac
For instructions on repartitioning and reformatting the drive to HFS+ (Journaled) prior
to installation, see knowledge base answer ID 287 at support.wdc.com. For
instructions on repartitioning and reformatting the drive to NTFS prior to installation,
see knowledge base answer ID 207 at support.wdc.com.
Important: Reformatting My Book erases all its contents including the preloaded
software. If you have already saved files on My Book, be sure to back them up before
reformatting. See “Copy Application Software” on page 4.
LED Indicators
The power/activity LED is located on the center, front panel of the device. The LED
indicators function as follows.
Power/Activity LED
Appearance
Description
Steady
Power-on state or power-save mode
Transitioning to system standby
System standby
Fast flashing (for approx. 3 seconds)
Slow flashing (every 5 seconds)
Up and down
Drive in use
Capacity Gauge
USB and FireWire Mode
The Capacity Gauge is enabled only through installation of its driver, which must be
installed on each system to which My Book is connected.
For Windows, the autorun menu appears only on the first installation of the device
when utilities are installed automatically. If autorun is disabled on your computer or if
you are connecting My Book to another computer, you must install utilities manually.
Go to Start, My Computer, and double-click Setup.exe. For Mac, you must install
The Capacity Gauge is updated automatically upon drive usage. In Windows, you can
manually update the Capacity Gauge by right-clicking the WD Drive Manager icon in
the system tray then click outside the pop-up menu to close it.
ABOUT YOUR WD DRIVE – 3
MY BOOK HOME EDITION
USER MANUAL
eSATA Mode
Capacity Gauge is not available in eSATA mode.
Kensington® Security Slot
For drive security, this device is equipped with a Kensington Security Slot, which
supports a standard Kensington security cable (sold separately). For more
information on the Kensington Security Slot and available products, visit
Software
In addition to the drivers and utilities, this WD product is shipped with free trial
software which can be installed from the WD installer screen that displays at the end
of the hardware installation.
Memeo™ AutoBackup™ is an easy, one-time setup, backup application that allows
you to preserve your data files with around-the-clock protection. Features include
multiple destination backup and simple, intuitive file recovery.
Memeo AutoSync (30-day trial) safeguards your files using encryption with its
simple, flexible sync plan setup and allows you to keep your latest work with you at all
times.
For further information or help with Memeo software, go to www.memeo.com
Copy Application Software is a standard utility that allows you to back up the
valuable software included on My Book to your internal drive.
ABOUT YOUR WD DRIVE – 4
MY BOOK HOME EDITION
USER MANUAL
Connecting the Device
Windows
3
USB
1. Turn on your computer.
2. Connect the AC adapter and USB
cable as shown.
3. Drive utilities are installed
automatically. If a security alert is
displayed during this installation,
click Accept or Continue.
4. When finished, a menu displays a
list of available software and other
options. To install, click the
checkbox to the left of your choice
and click Start. Otherwise, click
Exit to begin using the drive.
5. The autorun menu appears only on the first installation of this device. If autorun is
disabled on your computer or you are connecting My Book to another computer,
you must install utilities manually. Go to Start, My Computer, and double-click
Setup.exe.
FireWire
1. Turn on your computer.
2. Connect the AC adapter and
FireWire cable as shown.
3. When the system detects the
device and displays a message to
install drivers, click Cancel to
launch autorun which automatically
installs the driver utilities.
4. When finished, a menu displays a
list of available software and other
options. To install, click the
checkbox to the left of your choice
and click Start. Otherwise, click
Exit to begin using the drive.
5. The autorun menu appears only on the first installation of this device. If autorun is
disabled on your computer or you are connecting My Book to another computer,
you must install utilities manually. Go to Start, My Computer, and double-click
Setup.exe.
CONNECTING THE DEVICE – 5
MY BOOK HOME EDITION
USER MANUAL
eSATA
1. Turn on your computer.
2. Connect the AC adapter and eSATA
cable (optional) as shown.
3. Turn on My Book by pressing the
power button located on the back
panel.
4. Turn on your computer and begin
using My Book.
Note: Some eSATA controllers may require a system
reboot to recognize the device.
Macintosh
1. Turn on your computer.
2. Connect the drive’s power cord and USB, FireWire, or an optional eSATA cable.
The drive mounts to the desktop and a My Book icon appears.
3. Double-click the My Book drive icon.
4. Double-click the WD_Mac_Tools folder. If prompted, select the language of
choice from the available folders.
5. Double-click WDDriveManager.dmg to install the device utilities.
6. Double-click LifeAgent.dmg to install the included software.
CONNECTING THE DEVICE – 6
MY BOOK HOME EDITION
USER MANUAL
Turning Off/Disconnecting the Device
SmartPower™
In USB or FireWire mode, My Book automatically powers off and on with the
computer. SmartPower is not available in eSATA mode.
4
Important: To prevent data loss, close all active windows and applications before
shutting down the drive.
You may also follow these steps to safely turn off the drive without powering down
the computer:
Windows
USB or FireWire Mode
Using Safe Shutdown
1. Press the Power/Safe Shutdown button once. You may hear the drive power
down before the power light turns off.
2. The drive is now shut down properly, and you may safely disconnect the drive.
Using Auto-off (Windows)
1. Right-click the Safely Remove Hardware icon
in your system tray and select
Safely Remove Hardware. You may hear the drive power down before the
power LED turns off.
2. The drive is now shut down properly, and you may safely disconnect the drive.
eSATA Mode
1. Verify that all files are saved and applications closed.
2. Shut down the computer
3. Turn off the drive by pressing the power button located on the back panel.
Important: Shut down the computer before turning off the drive or disconnecting
the eSATA cable. Pressing the power button to turn off the drive when connected
via eSATA may cause data corruption.
Note: Safe Shutdown and SmartPower are not available in eSATA mode.
Macintosh
Drag the My Book icon to the Trash icon for proper dismount. You may hear the drive
power down as the Power LED flashes. When the Power LED is steady, you may
press the Power button once or disconnect the drive’s power cord to turn off the
drive safely.
TURNING OFF/DISCONNECTING THE DEVICE – 7
MY BOOK HOME EDITION
USER MANUAL
Troubleshooting
If you have problems when installing or using this product, refer to this
our knowledge base for more help.
5
How to
Answer ID
„
„
„
„
„
„
install, partition, and format the drive in Windows XP
install, partition, and format the drive in Windows 2000
format the drive to Mac OS format
obtain and reinstall the original software included on My Book
format the drive to the FAT32 file system**
use the drive on a Macintosh and a PC simultaneously
207
34
287
1425
1364
291
**This WD drive is preformatted as a single FAT32 partition for compatibility with all Mac and Windows operating systems. The FAT32 file
system has a maximum individual file size of 4 GB and cannot create partitions larger than 32 GB in Windows 2000/XP; however,
Windows 2000/XP users can overcome these file size limitations by reformatting the drive to NTFS using the Disk Management utility.
See answer ID 1287 at support.wdc.com and article IDs 314463 and 184006 at support.microsoft.com for further details.
Frequently Asked Questions — Installation
Q: Why does the drive not power up?
A: Be sure the drive is plugged in to a power source.
Q: Why is the drive not recognized under My Computer or on the computer desktop?
A: If your system has a USB 2.0 PCI adapter card, be sure that its drivers are installed before connecting your
WD USB 2.0 external storage product. The drive is not recognized correctly unless USB 2.0 root hub and
host controller drivers are installed. Contact the adapter card manufacturer for installation procedures.
Q: How do I partition and reformat the drive?
A: For recommended formats for this device, search our knowlege base for answer ID 207 at support.wdc.com.
Q: Why is the data transfer rate slow?
A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 2.0
adapter card or a system that does not support USB 2.0.
If your system includes a PCI slot, you can achieve Hi-Speed USB transfer rates by installing a USB 2.0 PCI
adapter card. Contact the card manufacturer for installation procedures and more information.
Note: If an additional external drive is connected to the WD product, USB bandwidth is shared and may affect
performance.
TROUBLESHOOTING – 8
MY BOOK HOME EDITION
USER MANUAL
Appendix
Regulatory Compliance
6
FCC Class B Information
This device has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This unit generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
However, there is no guarantee that interference will not occur in a particular installation. Any changes or modifications not expressly approved by
WD could void the user’s authority to operate this equipment.
The following booklet, prepared by the Federal Communications Commission, may be helpful: How to Identify and Resolve Radio/TV Interference
Problems. This booklet is Stock No. 004-000-00345-4 available from the US Government Printing Office, Washington, DC 20402.
CSA Notice
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
This Class B digital apparatus complies with Canadian ICES-003.
Underwriters Laboratories Inc.
Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1. Information Technology Equipment - Safety - Part 1: General
Requirements (File E101559).
This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power unit marked “NEC” or “Class 2.”
CE Compliance For Europe
Verified to comply with EN55022 for RF Emissions and EN50082-1 for Generic Immunity, as applicable.
Warranty Information
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the
dealer from whom you originally purchased the Product or visit our product support Web site at support.wdc.com for information on how to obtain
service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and
instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your
expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return
paperwork. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period
of warranty, check the warranty expiration (serial number required) via support.wdc.com. WD shall have no liability for lost data regardless of the
cause, recovery of lost data, or data contained in any Product placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a period of three (3) years,
unless otherwise required by law, and will conform to WD’s specification therefor. This limited warranty period shall commence on the purchase
date appearing on your purchase receipt. WD shall have no liability for any Product returned if WD determines that the Product was stolen from
WD or that the asserted defect a) is not present, b) cannot reasonably be rectified because of damage occurring before WD receives the Product,
or c) is attributable to misuse, improper installation, alteration (including removing or obliterating labels and opening or removing external
enclosures, unless the product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable
instructions, as found at support.wdc.com), accident or mishandling while in the possession of someone other than WD. Subject to the limitations
specified above, your sole and exclusive warranty shall be, during the period of warranty specified above and at WD’s option, the repair or
replacement of the Product. The foregoing warranty of WD shall extend to repaired or replaced Products for the balance of the applicable period of
the original warranty or ninety (90) days from the date of shipment of a repaired or replaced Product, whichever is longer.
The foregoing limited warranty is WD’s sole warranty and is applicable only to products sold as new. The remedies provided herein are in lieu of a)
any and all other remedies and warranties, whether expressed, implied or statutory, including but not limited to, any implied warranty of
merchantability or fitness for a particular purpose, and b) any and all obligations and liabilities of WD for damages including, but not limited to
accidental, consequential, or special damages, or any financial loss, lost profits or expenses, or lost data arising out of or in connection with the
purchase, use, or performance of the Product, even if WD has been advised of the possibility of such damages. In the United States, some states
do not allow exclusion or limitations of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state.
Technical Support Services
If you need additional information or help during installation or normal use of this product, visit our product support
When contacting WD for support, have your WD product serial number, system hardware, and system software
versions available.
800.ASK.4WDC North America
949.672.7199
Spanish
+800.6008.6008 Asia Pacific
+31.20.4467651 EMEA
Western Digital
20511 Lake Forest Drive
Lake Forest, California 92630 U.S.A.
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its
use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted
by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at
any time without notice.
Western Digital, WD, the WD logo, and My Book are registered trademarks; and Home Edition is a trademark of
Western Digital Technologies, Inc. Other marks may be mentioned herein that belong to other companies.
© 2008 Western Digital Technologies, Inc. All rights reserved.
4779-705003-A01 Oct 2008
APPENDIX – 9
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